Enter your request below. ANZCAP staff will respond to your request as soon as possible. In the meantime you might also like to view our FAQ and user guide pages.
Required fields are marked with an asterisk*
{"xsrfToken":"7545c8ad57b1070b124573861b0787c0f1ae08b9_lout","branding":{"id":"2","key":"asm","name":"ANZCAP Help and Info Centre","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/5","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#5959de","headerLinkHoverBGColor":"#5959de","headerBadgeColor":"#5959de"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/758edebd-e440-493c-aed1-5bea46c25994/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzZjUzZTYyMS03M2NiLTQ3MDUtOWE2MC05NjVjZDRmZjA3MTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjc1OGVkZWJkLWU0NDAtNDkzYy1hZWQxLTViZWE0NmMyNTk5NCI6WyJyZWFkIl19LCJleHAiOjE3NTEzNDgxNjMsIm5iZiI6MTc1MTM0NzU2M30.SBrrFf8NXIKoJKwl6iqLKMTtC3l8JcY-FtzIpnJAV_E&client=3f53e621-73cb-4705-9a60-965cd4ff0717&mode=fit","logoId":"758edebd-e440-493c-aed1-5bea46c25994","isLogoAvailable":true,"helpCenterTitle":"Welcome to the ANZCAP Info Hub and Help Centre","sharedPortalName":"ANZCAP Info Hub + Help Centre","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the ANZCAP Info Hub and Help Centre","sharedPortalName":"ANZCAP Info Hub + Help Centre","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#6666ff","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/af74495d-0ab8-46b3-b7e3-2bee2b90286a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzZjUzZTYyMS03M2NiLTQ3MDUtOWE2MC05NjVjZDRmZjA3MTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFmNzQ0OTVkLTBhYjgtNDZiMy1iN2UzLTJiZWUyYjkwMjg2YSI6WyJyZWFkIl19LCJleHAiOjE3NTEzNDgxNjMsIm5iZiI6MTc1MTM0NzU2M30.mL4P0IJBnziQ5m32ycaXkVogmrphouz9HsKvkkoj840&client=3f53e621-73cb-4705-9a60-965cd4ff0717&height=300&mode=fit","bannerMediaApiFileId":"af74495d-0ab8-46b3-b7e3-2bee2b90286a","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"asm","projectId":10002,"serviceDeskId":2,"name":"ANZCAP Help and Info Centre","description":"","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"10013","name":"ANZCAP: Ask a question or provide feedback","descriptionHtml":"<p>Enter your request below. ANZCAP staff will respond to your request as soon as possible. In the meantime you might also like to view our FAQ and user guide pages.</p>","callToAction":"ANZCAP: Ask a question or provide feedback","introHtml":"<p>Contact ANZCAP for more information or to provide feedback</p>","icon":10320,"iconUrl":"https://help.my.anzcap.org/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[3],"key":""},{"id":"10011","name":"ANZCAP: Request assistance","descriptionHtml":"<p>We're here to support you in your College journey. Please reach out if you need help!</p>","callToAction":"ANZCAP: Request assistance","introHtml":"<p>Need assistance? Send us a message</p>","icon":10307,"iconUrl":"https://help.my.anzcap.org/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10307","groups":[3],"key":""},{"id":"10034","name":"Request to access recognition level","descriptionHtml":"","callToAction":"Request to access recognition level","introHtml":"<p>Use this form to request access to a recognition level not currently available to you.</p>","icon":10316,"iconUrl":"https://help.my.anzcap.org/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10316","groups":[3],"key":""},{"id":"10025","name":"ANZCAP Foundation Program - Access Request","descriptionHtml":"<p>The ANZCAP Foundation program for Australian participants closed on 31 May 2024. <br> Requests for access to the program to submit late will only be accepted by ANZCAP until 12pm Friday 28th June 2024.<br> Those with permission to submit late can submit their application up to 11.59pm on 30th June 2024.</p>","callToAction":"ANZCAP Foundation Program - Access Request","introHtml":"<p>The ANZCAP Foundation program for Australian participants has closed. Use this form to request access to the Program up to 12pm Friday 28th June 2024</p>","icon":10318,"iconUrl":"https://help.my.anzcap.org/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10318","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"3":[10013,10011,10034]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"d9af9540-30be-36fb-b9df-7c5657db7c02","appLinkName":"System Confluence","appLinkUrl":"https://anzcap.atlassian.net/wiki","spaceKey":"ANZCAP","spaceName":"ANZCAP Info","spaceUrl":"https://anzcap.atlassian.net/wiki/spaces/ANZCAP","isServer":false},"labels":[],"projectKey":"ANZCAP","serviceDeskId":2,"kbLinkDomainURLs":["https://anzcap.atlassian.net","https://help.my.anzcap.org"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ANZCAP","userLanguageHeader":"Contact Us","userLanguageMessageWiki":"","defaultLanguageHeader":"Contact Us","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzZjUzZTYyMS03M2NiLTQ3MDUtOWE2MC05NjVjZDRmZjA3MTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTEzNDg3NjMsIm5iZiI6MTc1MTM0NzU2M30.g_eiSTXGx8npM7-3VAjktN6UM07E7-erNcTXamMBAFc","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"3f53e621-73cb-4705-9a60-965cd4ff0717","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"dfc4c48c-1481-482f-81b3-ab8cc0ad5a30","name":"Book a time to discuss your ANZCAP questions with us","description":"Book in a time to discuss your questions about ANZCAP generally or to ask specific questions about your ANZCAP recognition.","categoryUrl":"https://help.my.anzcap.org/servicedesk/customer/portal/2/topic/dfc4c48c-1481-482f-81b3-ab8cc0ad5a30","lastUpdated":"1709603519004","createdAt":"1709602807216"}]}},"reqCreate":{"id":10013,"projectId":10002,"issueType":{"id":"10013","name":"ANZCAP: Ask a question or provide feedback"},"form":{"name":"ANZCAP: Ask a question or provide feedback","descriptionHtml":"<p>Enter your request below. ANZCAP staff will respond to your request as soon as possible. In the meantime you might also like to view our FAQ and user guide pages.</p>","callToAction":"ANZCAP: Ask a question or provide feedback","intro":"<p>Contact ANZCAP for more information or to provide feedback</p>","instructions":"<p>Enter your request below. ANZCAP staff will respond to your request as soon as possible. In the meantime you might also like to view our FAQ and user guide pages.</p>","icon":10320,"iconUrl":"https://help.my.anzcap.org/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10057","fieldConfigId":"10165","label":"First Name","description":"Enter First Name","descriptionHtml":"<p>Enter First Name</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10060","fieldConfigId":"10168","label":"Last Name","description":"Enter Last Name","descriptionHtml":"<p>Enter Last Name</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"date","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datepicker","fieldId":"customfield_10050","fieldConfigId":"10151","label":"Start date","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[]},{"fieldType":"duedate","jiraFieldType":"duedate","fieldId":"duedate","fieldConfigId":"","label":"Due date","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/10013","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/10013","calendarParams":{"firstDay":0,"date":"2025-07-01T15:26:03+1000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"d9af9540-30be-36fb-b9df-7c5657db7c02","appLinkName":"System Confluence","appLinkUrl":"https://anzcap.atlassian.net/wiki","spaceKey":"ANZCAP","spaceName":"ANZCAP Info","spaceUrl":"https://anzcap.atlassian.net/wiki/spaces/ANZCAP","isServer":false},"labels":[],"projectKey":"ANZCAP","serviceDeskId":2,"kbLinkDomainURLs":["https://anzcap.atlassian.net","https://help.my.anzcap.org"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzZjUzZTYyMS03M2NiLTQ3MDUtOWE2MC05NjVjZDRmZjA3MTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTEzNDg3NjMsIm5iZiI6MTc1MTM0NzU2M30.g_eiSTXGx8npM7-3VAjktN6UM07E7-erNcTXamMBAFc","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"3f53e621-73cb-4705-9a60-965cd4ff0717","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}